About Us

Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way.

Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality.

Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design.

When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place.

We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law?

The role

Legora is scaling rapidly across EMEA, serving hundreds of small- and mid-sized law firms and corporate accounts. As our customer base in this segment is rapidly growing, we’re looking for a driven and commercially minded Engagement Manager to join our SMB post-sale team, managing a large number of accounts end-to-end and delivering consistent, high-quality outcomes at scale.

As Engagement Manager, SMB, you will own a large portfolio of SMB accounts from onboarding through renewal and expansion, executing data-driven engagement playbooks with autonomy. You will lead platform demos, drive product adoption, and build meaningful customer discussions, all while collaborating closely with cross-functional teams and reporting progress and outcomes to Engagement leadership.

You will be a valued member of Legora’s SMB engagement team and a hands-on contributor to how our SMB customers adopt, retain, and grow with the platform.

What you will be doing:

• Manage a large number of SMB customers end-to-end, driving onboarding, adoption, retention, and expansion with real commercial accountability.

• Execute account management playbooks with autonomy, using behavioral and usage data to inform segmentation, prioritization, and engagement activities that improve activation, retention, and growth.

• Lead platform demos and ongoing product training for customers at scale, creating effective feedback loops that surface actionable insights and drive continuous improvement.

• Leverage health scoring, engagement metrics, and operational dashboards to manage account outcomes in a predictable and measurable way.

• Lead renewal and expansion conversations with confidence, diagnosing customer needs and tailoring messaging to drive commercial outcomes across the portfolio.

• Collaborate cross-functionally with product, sales, and support teams, communicating status, progress, and outcomes to Engagement leadership to ensure insights inform broader strategy.

• Build and maintain meaningful relationships both vertically and horizontally across a large number of SMB accounts, leveraging enablement materials and self-serve resources to drive consistent product adoption at scale.

• Share insights and contribute to the ongoing evolution of the SMB Engagement playbook, helping refine best practices and scalable approaches across the team.

Who you are

• Experienced in customer-facing or post-sale roles within B2B SaaS environments, ideally with exposure to legal, professional services, or similarly complex enterprise workflows.

• Comfortable executing processes and playbooks with autonomy, with an appreciation for how automation and scalable approaches drive efficiency.

• Comfortable with data and technology, skilled at defining metrics, using tools effectively, and operating from structured dashboards.

• Commercially minded with the ability to diagnose customer needs and tailor messaging to drive renewal and expansion, skilled at engaging stakeholders across multiple levels of seniority.

• Motivated by ownership and delivering measurable results, eager to grow within a high-impact team.

• Open to relocating to Stockholm or currently based there, with a desire for close, in-person collaboration in a high-performance office environment.

What we offer:

• The opportunity to join and grow within Legora’s SMB post-sale engagement team in EMEA.

• A role with real ownership of customer outcomes and visibility across product, go-to-market, and support functions.

• Collaboration with leadership and cross-functional teams to build systems that shape customer outcomes.

• A fast-paced, entrepreneurial environment where excellence is rewarded, and growth is exponential.

• Competitive compensation, meaningful equity participation, and a Stockholm office designed for focus and high performance.

Legora is an Equal Opportunity Employer

At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.