Who We Are

Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work feels faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion.

Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, humanity, and building things that last — not just shipping the next feature, but setting a standard for how modern teams (with humans and agents working together) think and execute.

About The Role

As a Professional Services Consultant at Notion, you will be responsible for supporting customers in unlocking the full potential of Notion's product. You will partner closely with customers and cross-functional teams to understand unique challenges and provide tailored solutions that drive success. This role requires a blend of technical expertise, project management skills, and consultative abilities to ensure successful implementation and adoption of Notion across organisations.

What You'll Achieve

• Design and architect customer workspaces, including use case implementation and member management practices

• Develop and execute change management and training plans to ensure successful customer adoption

• Scope, negotiate, and manage professional services engagements from discovery through delivery

• Lead workspace builds and implementation projects

• Partner with sales teams to position and deliver professional services solutions

• Create and maintain project documentation, timelines, and deliverables

• Provide guidance on workspace architecture, permissions, and security best practices

• Collaborate with cross-functional teams to ensure customer success and drive feature adoption

Skills You'll Need to Bring

• Fluency in English and German

• 3+ years of experience in technical consulting, implementation, or similar customer-facing role

• Strong project management expertise with demonstrated ability to manage multiple client engagements simultaneously

• Experience in change management and driving user adoption of new technologies

• Excellence in stakeholder management and building relationships at all levels

• Strong problem-solving abilities and analytical skills

• Outstanding written and verbal communication skills

• Experience with SaaS platforms and understanding of technical concepts

• Proven track record of delivering successful customer implementations

Nice to Haves

• Experience with workspace design and information architecture

• Knowledge of data migration tools and methodologies

• Understanding of API integrations and enterprise software systems

• Previous experience in a fast-paced, high-growth technology company

• Familiarity with project management methodologies and tools

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A Note on AI

You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we’ll make it explicit in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, move faster, and build more creatively.

Equal Opportunity & Accommodations

We hire talented and passionate people from a variety of backgrounds because we want our teams to reflect the wide diversity of our customers. If you’re excited about a role but your experience doesn’t align perfectly with every bullet point listed, we still encourage you to apply.

Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.