Systems Engineer
Systems Engineers in AI companies design and operate the enterprise technology platforms that enable researchers and product teams to work efficiently—managing identity systems like Okta, collaboration tools such as Google Workspace and Slack, and endpoint infrastructure while ensuring security and scalability. What distinguishes this role from general IT administration is the emphasis on automation-first problem solving: rather than simply maintaining systems, these engineers architect scalable workflows using APIs, infrastructure-as-code, and integration platforms to eliminate manual processes and reduce operational friction. They typically sit within IT Engineering or Enterprise Systems teams, partnering closely with Security and Infrastructure groups to support rapid company growth, and increasingly they're being asked to bridge traditional IT operations with emerging AI workflows and autonomous systems.
Measured across 36 of 39 open postings.
This role is advertised at 2 levels, so a single figure for the role would describe none of them. Experience and pay are the midpoints for each level on its own.
| Level | Share | Median years | Median pay |
|---|---|---|---|
| Mid | 58%(21) | 5 | — |
| Senior | 31%(11) | 7 | — |
A dash means too few postings stated it to report a midpoint. Most companies do not publish a salary band, so pay is indicative rather than a market rate. 2 levels with fewer than 10 open postings are not shown.
“building the governance frameworks (including how AI is responsibly introduced into these systems)”
“Help define where OpenAI-native GPT or agent-built solutions should replace or enable point SaaS tools”
“Direct and review Serval (AI support agent) workflow runs — step in when automated resolution fails”
“Deep hands-on experience implementing ServiceNow generative AI solutions, including Now Assist or custom intelligent chatbots”
Requirements are a share of every open posting, so a role missing from this list is one where almost nobody asks. Work mode is different: many postings never say, so that figure counts only the ones that do. A posting stops being advertised when it is filled, cancelled or reorganised, so read the last figure as how long these stay on the market, not as time to hire.
Skills
What companies are looking for in this role.
Identity and access management
Endpoint and device management
Infrastructure automation and IaC
Cloud infrastructure operations
Systems integration and APIs
Security engineering
Technical issue diagnosis
End-user technical support
SaaS platform administration
Enterprise business systems configuration
Cloud and infrastructure security
IT service management
Incident response and reliability
Cloud and data platform architecture
Network engineering and operations
Compliance program management
Data pipeline engineering
SQL query development
Technical documentation
Technology
The tools and technologies that define this role.
Open Jobs
39 open Systems Engineer jobs across 29 companies.
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