Business Applications Administrator
Administrators in this role configure, maintain, and optimize business-critical SaaS platforms—from HR systems like Workday and HiBob to financial platforms like NetSuite and Coupa, as well as collaboration tools and support systems. They spend their days troubleshooting user issues, managing system integrations, designing workflows that scale across global operations, and ensuring data accuracy and compliance as the company grows. What sets this role apart is the strategic ownership of entire system landscapes rather than single-tool support; these professionals act as trusted partners to finance, HR, and operations teams, translating complex business needs into system configurations while balancing tactical maintenance with roadmap planning. They typically sit within centralized IT or Operations teams in high-growth AI and enterprise software companies, where rapid scaling demands reliable, automated, and compliant systems infrastructure.
Skills
What companies are looking for in this role.
Designing and configuring enterprise resource planning systems to support financial, operational, and HR processes
Managing system integrations and data flows across multiple enterprise platforms and applications
Administering cloud-based SaaS platforms and managing user access, permissions, and security controls
Translating business requirements into technical specifications and system configurations
Supporting and troubleshooting end-user issues across enterprise applications and resolving system problems
Managing change control processes, testing cycles, and software releases to production environments
Optimizing business processes through workflow automation and system enhancements
Maintaining data integrity, quality, and audit readiness across systems
Designing dashboards, reports, and analytics to support data-driven decision-making
Implementing and maintaining compliance controls and regulatory requirements within systems
Building custom applications and user interfaces to enhance workflow capabilities
Implementing artificial intelligence and automation capabilities to improve operational efficiency
Developing microservices and event-driven architectures for system integration
Designing data structures and advanced analytics pipelines for workforce and business intelligence
Collaborating with cross-functional teams including finance, HR, operations, and engineering
Taking ownership of system reliability and acting as a subject matter expert for assigned platforms
Communicating technical concepts and solutions to non-technical business stakeholders
Managing vendor relationships and coordinating with external implementation partners
Documenting system configurations, processes, and technical specifications for knowledge transfer
Driving continuous improvement and system modernization initiatives within constraints
Technology
The tools and technologies that define this role.
Open Jobs
31 open Business Applications Administrator jobs across 15 companies.
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