Business Operations & Strategy Manager
Business Operations & Strategy Managers at AI companies translate executive priorities into operating processes and run the cadences—planning, forecasting, business reviews—that keep the company aligned. The day-to-day spans process design, cross-functional project leadership, data analysis and dashboarding, and acting as a connective layer between executive leadership and the teams executing against strategy. Specific scope varies by company stage and industry: at infrastructure-heavy businesses, work centers on capacity and cost; at AI software companies, it skews toward GTM efficiency and customer lifecycle economics; at vertical AI companies, it follows the underlying transaction model of the business. What is consistent is the operating-system role—building scalable processes, surfacing what is working and what is not, and giving executives clean signal to act on. These roles typically sit within strategy, BizOps, or chief-of-staff functions, partnering across finance, product, sales, and engineering.
Skills
What companies are looking for in this role.
Owning end-to-end delivery and execution of complex programs and customer commitments
Managing performance metrics, KPIs, and building accountability systems across organizations
Designing and implementing company-wide operating models, governance structures, and decision-making frameworks
Translating corporate strategy into actionable operational roadmaps with clear ownership and deadlines
Establishing and optimizing operational cadences including weekly, monthly, and quarterly business reviews
Building scalable processes and standard operating procedures to support organizational growth
Managing and developing multi-level management teams across distributed geographic regions
Identifying and remedying operational bottlenecks and performance gaps through systematic problem-solving
Partnering with cross-functional teams to align product capabilities with operational requirements
Conducting financial modeling and budget management including NPV analysis and cost optimization
Designing and scaling go-to-market operating systems and customer acquisition funnels
Driving demand forecasting and capacity planning for service delivery and resource allocation
Conducting market analysis and competitive positioning assessments to inform strategic decisions
Managing vendor relationships and overseeing third-party service delivery and compliance
Building data infrastructure and analytics systems to generate actionable business insights
Leveraging machine learning and artificial intelligence models to automate operational decision-making
Integrating AI-powered tools and systems into operational workflows for efficiency improvements
Building high-performing teams and fostering cultures of ownership, clarity, and accountability
Communicating complex operational narratives to executive leadership and boards of directors
Navigating ambiguity and building solutions in high-growth, rapidly changing environments
Coaching and developing individual contributors and managers into stronger operators
Managing organizational change and scaling processes as companies grow
Influencing stakeholders without formal authority to drive cross-functional alignment
Collaborating with community and external stakeholders to build relationships and trust
Technology
The tools and technologies that define this role.
Open Jobs
108 open Business Operations & Strategy Manager jobs across 44 companies.
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