Brand & Communications Manager
This role shapes how the world perceives an AI company by developing brand strategy, creating compelling content about technical breakthroughs, and managing external relationships with journalists and industry influencers. Unlike pure product marketing roles, Brand & Communications Managers focus on corporate perception and long-term reputation rather than driving immediate product adoption or sales pipeline. They typically sit within a dedicated communications function, working cross-functionally with engineering, product, policy, and executive leadership to translate complex AI work—from voice agents to infrastructure to safety research—into narratives that resonate with diverse audiences including media, policymakers, developers, and the general public.
Skills
What companies are looking for in this role.
Developing and executing comprehensive communications strategies aligned with business objectives and audience priorities
Building and maintaining strategic relationships with journalists, media outlets, and industry influencers to secure coverage
Translating complex technical or policy concepts into clear, compelling narratives for diverse audiences
Leading cross-functional collaboration with product, engineering, policy, legal, and marketing teams
Creating messaging frameworks and positioning that align with brand voice and corporate strategy
Developing content across multiple formats including campaigns, op-eds, social media, and long-form pieces
Managing crisis communications and rapid response to misinformation or negative coverage
Writing with precision, craft, and emotional resonance to make technology feel accessible and human-centered
Developing brand positioning and narrative frameworks that shape industry perception and thought leadership
Managing executive communications and thought leadership development for senior leaders
Leading brand strategy and voice development to ensure consistency across all communication channels
Launching new products or initiatives with integrated communications campaigns and coordinated messaging
Partnering with executives to prepare for media interviews and high-profile communications moments
Building social media presence and managing organic audience engagement across digital platforms
Developing thought leadership opportunities including keynotes, panels, and speaking engagements
Managing agency relationships and coordinating external communications partners effectively
Conducting audience and market research to inform communications strategy and messaging
Managing media monitoring and competitive intelligence to inform communications decisions
Managing sensitive or confidential communications with strong emphasis on discretion and information control
Using generative AI tools and modern AI agents to research, develop, and scale communications work
Building community trust and social license to operate through transparent engagement and local partnerships
Operating with speed and agility in fast-moving environments while maintaining quality and strategic alignment
Communicating with clarity and conviction across different contexts and stakeholder groups
Demonstrating strategic thinking and creative problem-solving to address complex communications challenges
Managing multiple complex projects simultaneously with organizational discipline and attention to detail
Taking ownership of projects and driving execution without waiting for direction or oversight
Building inclusive and collaborative team environments where creative excellence and iteration are valued
Technology
The tools and technologies that define this role.
Open Jobs
43 open Brand & Communications Manager jobs across 26 companies.
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